Essendon Panels repair all makes and models of cars that are damaged, and many are from car smashes. We take care of all insurance paperwork and ensure you get the best possible service as fast as possible! We have been in Essendon for over 40 years so we know what to do if you are involved in a car smash. But what do you do if you have a car accident, and you are not at fault?

As soon as you can, you should call us at Essendon Panels on (03) 9379 7349. Then you should follow a simple set of steps to ensure your car is repaired asap. Remember we also have brand new loan cars you can use whilst your car is being repaired, simply enquire with our friendly staff when you book your car in.

Accidents can actually happen anytime. In fact, even if you are the careful driver or even if you are the reckless driver, you could actually meet accidents on the road. Sometimes, it even happens right on your street just as you are pulling away from your garage.

What do you do when you get involved with or worse still become part of a traffic accident?

1/ Be Prepared
Always have an emergency kit in your glove box. This should include a pen, paper and a disposable camera. Take photos in and around the scene of the accident. There should also be a card carrying information about your medical allergies or conditions that may require special attention. You may also consider having some road safety equipment in the boot, like road cones, warning triangles and emergency flares.

2/ Move Your Car
If you are involved in a minor accident and there isn’t any serious injuries, move your car to the side. Do not stay on the road and risk getting in the way of oncoming traffic. If you do such a thing, chances are that there might be more traffic accidents headed your way because of your vehicles obstructing the road. On the other hand, if the car cannot be moved, make sure that you warn other motorists by putting on your hazard lights and put out any cones, flares, or warning triangles to make the scene easy to see and avoid.

3/ Exchange Your Details
Exchange information with the other parties involved. Exchange names, addresses, phone numbers, insurance companies, policy numbers, drivers licence numbers and licence plate numbers. Also, take down the description of each car, the year, make, model and colour. Write down the location of the collision and how it happened should also be recorded.

4/ Call Us First

Here at Essendon Panels we can help you take care of everything, from your excess and a hire car while your car is being repaired. We can even call your insurance company for you, and do all the running around for you. We offer this service complementary.

Here at Essendon Panels we help many local car owners if they have been involved in a car accident. If you need a car smash repair quote,after an accident simply CONTACT us at Essendon Panels first, and we will handle your insurance claim for you and can provide you with a brand new loan car whilst your car is being repaired.

The EP Team